Mobile money at Voice Mall.
MTN and Airtel Money at the counter, plus M-Pesa, Mixx by Yas, Alipay and WeChat Pay transfers.
What you can do with each wallet.
Charges depend on the network, amount and destination; the teller tells you before you pay.
| Wallet | Available at Dhahab | Have ready | Ask |
|---|---|---|---|
 MTN Mobile Money | Mobile money services at the counter. | Your phone and the wallet number. | Ask |
 Airtel Money | Mobile money services at the counter. | Your phone and the wallet number. | Ask |
| M-Pesa | Send money, receive money, pay bills and make payments. | The recipient number or bill/payment reference. | Ask |
| Mixx by Yasformerly TigoPesa | Deposits. | The receiving wallet number and account name. | Ask |
| Alipay | Send money. | Recipient details — ask the branch which are needed. | Ask |
| WeChat Pay | Send money. | Recipient details and the destination route. | Ask |
What to bring.
Keep the official confirmation message or receipt for every transaction.
Your phone
Never share your wallet PIN, password or one-time code — not even with staff.
Recipient number or reference
Check the name that appears before you confirm.
Original, valid ID
An identification document accepted for your transaction.
Check your network and transaction first.
Mon–Sat 8:00 am–9:00 pm · Sundays & public holidays 9:00 am–6:00 pm